We represent over 60 producers
of corporate training programs. eLearning and Intranet training packages.
Educational and Gov't discounts available!
We have been providing training media to
Human Resource Departments across the nation since 1994 FISH! Philosophy, Joel Barker, Bob Farrell, Dewitt Jones, Ken Blanchard, Lance Armstrong, Ross Shafer and of course the many other training greats.
We specialize in Performance Appraisal, Diversity, Customer Service, Harassment and other soft skills training.
Beyond Sexual Harassment: (Employee Version), Other Forms Of Harassment
Beyond Sexual Harassment: (Manager Version), Other Forms Of Harassment
Communication Breakdown
Diversity: Food for Thought
One for All: Teamwork the Meerkat Way (Human Resources)
Sexual Harassment: Is It Or Isn’t It? II DVD
Sexual Harassment: You Make The Call
Workplace Violence: First Line of Defense
Workplace Violence: The Calm Before the Storm
We have created discounted packages on a number of Enterprise titles to increase your training while lowering your cost.
Please CALL 800-600-1555 for specific information.
New Combo Packages Take a look at our new combo packages, which include programs on Customer Service, Change, Sales, Motivation or Teamwork with Tom Peters, Lance Armstrong, The Muppets and John Kotter.
Free Meeting Opener with Purchase
We are running a sale through the end of the year! Buy any Enterprise Media produced program priced at $595 or higher and pick a FREE Enterprise Media Meeting Opener! This includes the highly acclaimed Lance Armstrong and Muppet Meeting Openers!
Reduced Pricing
We've put our heads together and in addition to the other special offers, we have also cut prices on some of our classic best-selling titles. This list includes titles featuring Peter Glen and Jennifer James. You can pick up a quality training film on customer service,
change, or sales for under $250!
Combo Packs
10 Vital Rules for Giving Incredible Speeches and Why They're Irrelevant Tom Peters
Tom Peters tackles the fear of public speaking with instruction and tips on how to relax and overcome the obstacles.
30 Ways to Make More Time Managing Your Time Effectively
Most people may think they are efficient. But unless they know how to manage their time, it's unlikely they will ever be fully effective.
5 Questions Every Leader Must Ask Ed Oakley Engaging Your Team to Achieve Any Goal
Today's leaders face tremendous pressure to solve problems, achieve goals, manage change and improve productivity. But leadership doesn't have to be so stressful.
A Kick in the Attitude Series Sam Glenn
The Kick in the Attitude Video Series creates the ultimate staff meeting experience the rouses enthusiam and commitment to the organization and its goals.
(There will be no yawning during this session!)
A Peacock in the Land of Penguins
Designed for all levels of the organization, this animated program teaches us to appreciate those whose backgrounds or personalities are different from our own.
A Second Chance Paul Hopkins A short film by Paul Hopkins & Joel Suzuki
Based on the second chance choice Robert Frost made before he finally published, The Road Not Taken, this film will provide presenters with a tool to inspire people to take risks and move forward.
A Workout for the Mind Jennifer James
Training programs from Dr. James will help your managers and employees better understand and manage change at work and in their personal lives.
A.C.E. It! How To Solve Tough Workplace Problems
Does your organization recycle the same tired approaches to problems that never seem to go away? Equip your workforce with a proven problem-solving model to tackle poor quality, inefficiency, uneven performance and more.
A.C.T. with Integrity
Discrimination. Theft. Dishonesty. Are your employees prepared to face ethical issues and respond in ways that meet the high standards of your organization and adhere to the letter of the law? They can when they A.C.T.
Abilene Paradox
Leaders must make it safe for people to speak up if they think the team is headed in the wrong direction. This all-time bestseller drives home a powerful message about the importance of getting everyone's honest opinion.
Accountability That Works!
Accountability That Works! will provide everyone in your organization with the tools they need for a greater sense of empowerment, effectiveness and increased productivity.
Actions and Attitudes Providing Extraordinary Customer Service
The biggest advantage one organization can have over another is its employees. This program offers participants an opportunity to develop their customer service and selling techniques.
ADA Case Files with Catherine Crier Catherine Crier
Featuring Catherine Crier, one of America’s most trusted Court TV reporters, this program will make sure your managers give everyone an equal chance to succeed.
ADA Revisited
This program is an excellent way to allay fears and misconceptions about the ADA while sensitizing employees to the benefits of a diverse workforce that includes
persons with different abilities.
Adventures in Sales, Service, and Self-Esteem Peter Glen
Do you need to motivate and inspire your employees to higher levels of sales and service? If you are, then you need Adventures in Sales, Service and Self-Esteem. You'll be entertained with animation, music and effects with author and speaker Peter Glen.
After the Hire: Retaining Good Employees
Hiring good employees isn't enough in today's tight, competitive labor market. Managers and their organizations must also focus on strategies for keeping their best employees on the job.
America3: The Power to Create
Put the formula that won America's Cup, yachting's most coveted prize, to work in your organization. Learn about the power of teamwork, technology, and talent.
America3: The Power to Create Meeting Opener
A meeting opener version of the popular full-length training film "America 3" featuring an everyday crew in the America's Cup race.
The fortunes of any business rise or fall based upon the level of customer service it delivers to its customers. No matter how large or complex a company may be, great customer service usually comes down to one employee, serving one customer, one day at a time.
Great customer service is no secret. That’s the message behind the remake of this hilarious program. We all know how to take care of a guest in our home; we welcome them, we take care of their needs, we thank them for coming and we invite them back. A guest at work is no different. It’s that simple.
Great customer service lies within each of us. With each new customer we have a choice: we can treat them as an interruption in our day, or we can greet them as a welcomed guest. Let this video forever change the way we see our customers …. our Guests!
It’s as Simple as…
Welcoming Them
Using Their Name
Taking Care of their Needs
Thanking Them
Inviting Them Back
Package includes:
The Guest video
Resource CD-ROM (With Customizable
PowerPoint Presentation, Leader’s Guide,
and Reproducible Handouts)
25 The Guest Pocket Cards
FISH! Culture Looking to build a positive work culture one conversation at a time?
You can! Simply by choosing the new program entitled FISH! CultureTM. Come and experience for yourself the many benefits this program has to offer.
Reduce employee turnover and boost morale
Build relationships that encourage creativity, trust and respect
Encourage commitment, accountability, and action with your team
FISH! Seattle's world-famous Pike Place Fish Market is an otherwise ordinary fish market that's extraordinarily successful. The work is hard and the hours are long-yet these employees make a personal choice to bring amazing passion, playfulness, commitment and a positive attitude to work every day. This is the exciting-and extremely entertaining-basis of the FISH! movie. And now, like thousands of other organizations worldwide, including Saturn, Sprint and Southwest Airlines, you too can tap into the secrets of creating a super-satisfying work environment and even more delighted customers.
FISH! Skills Indicator For Passion at Work
What is it? The FISH! Skills Indicator is an on-line 360 survey system designed to provide an organization feedback on individuals and teams based on 20 key factors related to the four FISH! practices. This survey gives organization information to assess against their current culture and can support their goals and objectives as it relates to their culture vision. It assesses their individuals and teams passion at work.
FISH! Trainer Tools
FISH! Trainer Tools includes everything you will need to facilitate an on-going FISH! Experience. FISH! Trainer Tools gives you the ability to establish a long-lasting connection with your colleagues. Regardless of your level of expertise, this program can help you become an outstanding, experience-focused facilitator of The FISH! Philosophy and create momentum for change. The benefits:
Save time and energy with customizable outlines for your FISH! event.
Meet the needs facilitators, managers and participants through multiple learning styles.
Sustain long-term growth and change through supplementary materials.
Planning is made easy with all the materials provided!
What’s included:Facilitator Guide
A complete guide to FISH! facilitation, including information on starting and sustaining cultural change, tools for managers, comprehensive event outlines and proven facilitation techniques based on ChartHouse Learning’s Experience-Centered Model™.
The guide covers:
Find IT, Live IT, Coach IT—An introduction to our process for cultural change, including questions to get you started.
The Experience-Centered Model™—A system of concepts, perspectives and skills that maximize the opportunity for participants to become fully engaged. Over 25 different group activities for you to use on an ongoing basis.
Event Preparation—A comprehensive guide that will set any facilitator up for success. From timelines and pre-event meetings with managers, to mental preparation, you’ll feel supported in every way.
Comprehensive Event Outlines—Event outlines (two and four hour) supported by tips, video footage, and notes to guide you. These outlines will help you create powerfully effective FISH! events.
Event Resources—Customizable invitations, event preparation forms, outlines, evaluations and extra activities with facilitator tips to make your event, yours.
Sustainability Resource Mini-kit—Manager tools, a journey map and conversations to keep the momentum and culture change alive!
Facilitator Examples DVD
As you follow the outline in the facilitator guide, you can watch over 25 brief videos featuring expert facilitators providing practical techniques and examples for leading FISH! events.
Event and Sustainability Tools CD
Customizable FISH! event PowerPoint slides and Word documents, along with PDFs of materials and activities for your ongoing use.
Participant Workbook and Activity Prop Samples
The Workbook is designed to use during your initial event, but is also filled with ideas, exercises and action planning for your ongoing use. Props will help you bring life and energy to your event.
PLEASE CALL TO ORDER 800-600-1555
FISH! Trainers Tools - without FISH! film
$495.00
Trainer Tools Facilitator Pack - includes the FISH! DVD
$1275.00
Additional Choose Your Attitude Cards
$12.00
Additional Let's Make A Day Cards
$10.00
Additional Conversation Cards
$12.00
Participant Workbook
$12.00
SEND PERSONALIZED CARDS
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FROM YOUR COMPUTER TO YOUR FRIENDS AND CLIENTS!
We offer ...
An extensive Card Catalog with both Business and Personal greeting cards
The ability to create Custom Cards, write in your own Personal Handwriting Fonts, Add Pictures, and Store and Edit Pictures with PicturePLUS
The ability to insert Gift Cards, Checks, and Gifts
A Calendar & Reminder System to manage contact information and special occasions
An Online Contact Manager to help you organize and add contact information
10 Vital Rules for Giving Incredible Speeches and Why They're Irrelevant
30 Ways to Make More Time
A Kick in the Attitude Series
A Peacock in the Land of Penguins
A Second Chance
A Workout for the Mind
A.C.E. It! How To Solve Tough Workplace Problems
A.C.T. with Integrity
Abilene Paradox
Accountability That Works!
Actions and Attitudes
ADA Case Files with Catherine Crier
ADA Revisited
Adventures in Sales, Service, and Self-Esteem
After the Hire: Retaining Good Employees
America3: The Power to Create
An Inside Job: Meeting Internal Customer Needs
